In today’s competitive landscape, the ability to become a provider of customer-centric services will ultimately drive the success of multi-tenant data centers (MTDCs). By emphasizing service design, prioritizing catalog management, and embracing the paradigm shift to a product-oriented approach – MTDCs are uniquely positioned to improve customer retention and attract new ones, all while maintaining costs and optimizing prices.
According to Gartner in its December 2017 Market Guide for Data Center Infrastructure Management Tools report, “managing infrastructure has become more complex as the traditional data center view expands to include infrastructure housed in the cloud, micro data centers, colocation facilities or edge computing environments.”
When defining service portfolios in a highly competitive market, it is crucial for multi-tenant data centers (MTDCs) and hosting providers to put customers center-stage.
To be successful in the competitive colocation market today, colocation providers must differentiate themselves with emerging connectivity services and develop a well-defined product and service portfolio.
Business is booming in the colocation market. The demand for MTDCs is expected to increase over the next few years as more and more Enterprise IT is outsourced or obtained through cloud services or infrastructure as a service. However, there is a distinct shift in what customers expect from a colocation provider.
Data center operations for colocation providers differ fundamentally from enterprise IT operations – however, the process for implementing a DCIM solution is correlative. Data center expert Soeren Schroeder believes it depends more on the company’s culture rather than how the software is used.
FNT Software was founded in 1994. Since then FNT’s has become a leading provider of integrated software solutions for IT management, data center infrastructure management and telecommunication infrastructure management worldwide.
Over recent years the digital economy has generated an irresistible demand for more and more IT capability. Whether it’s for customer data analytics, media storage and manipulation or simply faster and faster processing of company data, every enterprise recognizes the over-arching importance of securing cost-effective and rapidly scalable IT capability.