Server racks without network connection and other unbelievable cases from the real world – worst practices in IT infrastructure management

By: Matthias Gromann  In many companies, IT infrastructure managers believe that their IT systems are in great shape: properly documented, secure, and up to date. But appearances are deceptive. During implementation projects it is not uncommon for us to come across inconsistencies, errors, or gaps in existing IT documentations. This is not surprising, because if an inadequate tool is used, it is difficult if not … Continue reading Server racks without network connection and other unbelievable cases from the real world – worst practices in IT infrastructure management

Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes

Carl Zeiss AG is an international leader in the development and manufacture of optics and optoelectronics. Flawless IT infrastructure is business-critical for the company; production operations in its factories must be totally reliable. To achieve this, IT staff require a comprehensive overview of the infrastructure at all times and across all sites, enabling them to locate and rectify any faults without delay. Seamless documentation of … Continue reading Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes

Why a CMDB is indispensable for efficient IT infrastructure management

Why a CMDB is indispensable for efficient IT infrastructure management

Many companies are faced with the challenge of a perpetually growing digital infrastructure and the question of how to keep track of everything when there are so many different components. Only those who have the necessary data for configuration and IT service management under control can automate existing processes end-to-end, support innovative business models and actively shape never-ending change. This is where configuration management and … Continue reading Why a CMDB is indispensable for efficient IT infrastructure management

FNT Command Platform und ServiceNow

FNT Command Platform and ServiceNow: Two platforms that complement each other perfectly

IT departments are under pressure because the demands placed on enterprise IT are rising sharply as a result of digitization. New strategies for optimizing in-house resources are the only way to cope with the increased demands. Standardizing processes for the provision and operation of IT infrastructure and automating them as much as possible is a high priority for many IT teams in industry, the service … Continue reading FNT Command Platform and ServiceNow: Two platforms that complement each other perfectly

Holistic network management with the FNT Command Platform and StableNet® combo

Against a backdrop of increasing data volumes and growing networking, digitization and automation have become top priorities for many companies and public authorities. The rise of the digital infrastructure, in which more and more devices from different manufacturers, with a wide variety of hardware and software, are being networked together adds tremendous complexity to network infrastructure management. Along with growing complexity, the demands being placed … Continue reading Holistic network management with the FNT Command Platform and StableNet® combo

IT documentation as a business enabler or how you learn to love documenting

A complete documentation of the company infrastructure offers new digitization and automation opportunities. Being tasked with documenting your company’s Enterprise technology infrastructure is probably not your idea of a good time. s. It’s a huge undertaking to accurately record the IT infrastructure and keep this database up to date. Some of the most common excuses to avoid such a project includes everything from lack of … Continue reading IT documentation as a business enabler or how you learn to love documenting

FNT GraphicCenter – Visualize and Analyze Infrastructure Data Easily

FNT expert: Peer Dierolf, Product Manager  FNT GraphicCenter is the new visualization application from FNT that makes it easy to visualize and analyze infrastructure and service data. It is fully integrated into the FNT Command Platform and based on yWorks technology. Peer Dierolf, Product Manager at FNT, explains what makes this visualization application stand out.  What exactly is FNT GraphicCenter?  Customers using the FNT Command Platform … Continue reading FNT GraphicCenter – Visualize and Analyze Infrastructure Data Easily

IT Infrastructure Management in 2021: optimal conditions for IT and business processes

Only future-proof IT infrastructure management can create the optimal conditions for IT and business processes to work together and achieve shared success. Digital transformation relies on IT infrastructure. Today, the underpinnings needed to connect people, machines, information, and applications are under extreme pressure due to changing requirements and rising customer demands. Systems must be fast and economical, flexible and stable, open and secure. Evidently, it … Continue reading IT Infrastructure Management in 2021: optimal conditions for IT and business processes