Author: Matthias Gromann Companies are increasingly under pressure to keep up with the fast pace of digitization. Holistic, modern IT infrastructure management ensures that they remain competitive and capable of running their business. But how well are companies really prepared for this and what demands do they place on IT infrastructure management? We have investigated this together with techconsult in a study. The result: many … Continue reading Requirements for modern IT infrastructure management
If you think well-maintained IT documentation is as sexy as ChatGPT, you are not alone! Many IT managers feel the same way. Unfortunately they are reluctant to address it properly due to lack of understanding. But those who have implemented a professional solution to properly document and manage their IT assets and resources can’t imagine life without it. The same is true of their AI, … Continue reading IT documentation? Is it important? Yes, indeed!
By: Daria Batrakova, Director Business Line Telecom Solutions Swiss rail company Schweizerische Bundesbahnen AG (SBB) is a modern transportation and service company. Every day, SBB carries 880,000 passengers and 185,000 metric tons of freight safely to their destinations. A key success factor is the company’s strong, robust rail infrastructure, including the telecommunications network. This comprises 9,500 kilometers of fiber-optic cabling with a total of around … Continue reading Customer Success Story Schweizerische Bundesbahnen (SBB): How the Swiss Rail Company Improved the Management of its Telecommunications Network and Cable Infrastructure
By: Matthias Gromann In many companies, IT infrastructure managers believe that their IT systems are in great shape: properly documented, secure, and up to date. But appearances are deceptive. During implementation projects it is not uncommon for us to come across inconsistencies, errors, or gaps in existing IT documentations. This is not surprising, because if an inadequate tool is used, it is difficult if not … Continue reading Server racks without network connection and other unbelievable cases from the real world – worst practices in IT infrastructure management
Carl Zeiss AG is an international leader in the development and manufacture of optics and optoelectronics. Flawless IT infrastructure is business-critical for the company; production operations in its factories must be totally reliable. To achieve this, IT staff require a comprehensive overview of the infrastructure at all times and across all sites, enabling them to locate and rectify any faults without delay. Seamless documentation of … Continue reading Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes
Many companies are faced with the challenge of a perpetually growing digital infrastructure and the question of how to keep track of everything when there are so many different components. Only those who have the necessary data for configuration and IT service management under control can automate existing processes end-to-end, support innovative business models and actively shape never-ending change. This is where configuration management and … Continue reading Why a CMDB is indispensable for efficient IT infrastructure management
IT departments are under pressure because the demands placed on enterprise IT are rising sharply as a result of digitization. New strategies for optimizing in-house resources are the only way to cope with the increased demands. Standardizing processes for the provision and operation of IT infrastructure and automating them as much as possible is a high priority for many IT teams in industry, the service … Continue reading FNT Command Platform and ServiceNow: Two platforms that complement each other perfectly
Against a backdrop of increasing data volumes and growing networking, digitization and automation have become top priorities for many companies and public authorities. The rise of the digital infrastructure, in which more and more devices from different manufacturers, with a wide variety of hardware and software, are being networked together adds tremendous complexity to network infrastructure management. Along with growing complexity, the demands being placed … Continue reading Holistic network management with the FNT Command Platform and StableNet® combo