Recently, we sat down with Norbert Puritscher, co-founder of bluEDGE – an innovative company offering state-of-the-art service management solutions. He assists clients in creating transparency in business process environments with a goal of establishing efficiency and productivity.
Continue reading “bluEDGE Methodology: Next Level Service Management”
Thanks to digitization, companies such as Google, Apple, Airbnb, and Uber are using new business models to enter traditional markets, where they are changing the rules forever. The agility of these companies is achieved through a strong focus on customer service combined with systematic deployment of the latest IT technologies and platforms.
Continue reading “Product Catalog as a Driver of Digitization – Transitioning of Digital Service Providers”
We are headed to Nice (France) to participate in the TM Forum Live! (May 09-12) event at the Acropolis Convention Center. We look forward to presenting our solutions around telecommunication infrastructure management, IT transformation, virtualization with SDN/NFV and smart city technologies to more than 3,500 delegates from all over the world. Meet the team and find and win the FNT frog at our booth.
Continue reading “Meet the FNT Team in Nice at TM Forum Live”
FNT’s last big customer congress event was NetWork14, which was held in April 2014. This was a big success with around 320 participants and received positive feedback from all participants. Since then, FNT has released many new products and innovations that are currently available for customers and users.
Continue reading “Innovations at NetWork16 – Highlights you must see during NetWork16”
FNT has issued the third major release of FNT ServicePlanet, its standard software package for modeling and delivery of standardized products and services. The expanded functionality is designed to support users in the role of service broker while also improving the efficiency of service management processes.
Continue reading “FNT ServicePlanet 3: Better Performance in IT Service Management with Proven Methodology”