Events, FNT Command, FNT ServicePlanet, FNT ServicePlanet

How Lego© cars can help to understand IT Service Design Thinking

FNT and partners were on the road again during the “Expertenveranstaltung 2016” (www.expertenveranstaltung.de) from September 07 until September 22. This yearly roadshow around IT service management and IT Service Design Thinking was held in eight cities in Germany and (for the first time) in Switzerland. We met more than 380 people in Bern, Zürich, Berlin, Hamburg, Düsseldorf, Frankfurt, Stuttgart and Munich to discuss recent trends in IT service and infrastructure management.

Eric Brabänder14. October 201615. February 2023

FNT ServicePlanet, Interview

bluEDGE Methodology: Next Level Service Management

Recently, we sat down with Norbert Puritscher, co-founder of bluEDGE – an innovative company offering state-of-the-art service management solutions. He assists clients in creating transparency in business process environments with a goal of establishing efficiency and productivity.

Continue reading “bluEDGE Methodology: Next Level Service Management”

FNT Software28. September 201621. September 2021

FNT ProcessEngine, General, General, General, General, General, General, General

The Future of IT Automation

IT services will soon be regarded as strategic competitive assets. While most people focus on provision and availability, it’s easy to lose sight of what really matters most: the underlying processes. It is the quality of these processes that ultimately determines the success of the resulting services.
Continue reading “The Future of IT Automation”

Claudia Lehmann27. September 201621. September 2021

Expert Paper, Expert Paper

The Smart City Becomes Reality

The cities of the future look very promising on paper: more efficient, more resource-friendly, more sustainable, and offering a better quality of life. Whether “smart” cities will achieve those goals depends largely on public acceptance of new technologies – and the quality of the IT infrastructure.
Continue reading “The Smart City Becomes Reality”

FNT Software14. September 201615. July 2024

Uncategorized

From Smart City to Smart Country

As the world’s major cities become increasingly “smart”, they are driving the digital transformation. Rural areas need to follow suit or they risk being left behind. Although rendered difficult by the relative lack of resources, a “smart countryside” is nonetheless an achievable goal.
Continue reading “From Smart City to Smart Country”

FNT Software18. August 201622. February 2021

Expert Paper

Product Catalog as a Driver of Digitization – Transitioning of Digital Service Providers

Thanks to digitization, companies such as Google, Apple, Airbnb, and Uber are using new business models to enter traditional markets, where they are changing the rules forever. The agility of these companies is achieved through a strong focus on customer service combined with systematic deployment of the latest IT technologies and platforms.

Continue reading “Product Catalog as a Driver of Digitization – Transitioning of Digital Service Providers”

Patrick Büch4. July 201615. February 20231 Comment

Cable Management, FNT Command, Telecommunication

Challenges and Future Trends of Telecommunication Providers from an Expert’s View

As a Senior Consultant and Solutions Architect at FNT Software, Daria Batrakova builds networks for clients all across the globe. Working with a broad array of telecommunications (telco) providers, Daria has a unique perspective on network buildouts and deployments as well as the business and technology drivers that influence infrastructure, applications and services (and vice versa).

Continue reading “Challenges and Future Trends of Telecommunication Providers from an Expert’s View”

FNT Software13. June 20166. February 2023