Server racks without network connection and other unbelievable cases from the real world – worst practices in IT infrastructure management

By: Matthias Gromann  In many companies, IT infrastructure managers believe that their IT systems are in great shape: properly documented, secure, and up to date. But appearances are deceptive. During implementation projects it is not uncommon for us to come across inconsistencies, errors, or gaps in existing IT documentations. This is not surprising, because if an inadequate tool is used, it is difficult if not … Continue reading Server racks without network connection and other unbelievable cases from the real world – worst practices in IT infrastructure management

Industry Expertise: The Importance of a Unified Asset Inventory for Disaster Recovery

When utilities are impacted by technical and natural disasters, it’s crucial for operations to be restored as quickly as possible. A unified asset database can help utilities in their disaster recovery plan as it provides a complete overview of every asset in the organization. Visibility into the attributes of each asset, the relationships between them, and the services running over them facilitates restoration processes and … Continue reading Industry Expertise: The Importance of a Unified Asset Inventory for Disaster Recovery

Configuration Instead of Customizing

Eric von Tschammer has played a central role in the development and design of FNT’s products for more than 20 years – first as a product manager and product owner, and today as a requirements engineer. Among other things, he is currently focusing on the configurability of FNT Command. This makes him the ideal person to learn more about this topic.  Branimir Madzarevic, Chief Technology … Continue reading Configuration Instead of Customizing

How Utilities Can Build a Reliable Asset Database

How Utility Telecoms Can Build a Reliable Asset Database: Part 3

The Importance of Smart Integrations As noted earlier, it’s critical that the services supported by each asset are also tracked. A complete asset register enables a single dashboard for utility telecommunications, which can yield increased efficiencies in terms of staffing for infrastructure operations such as network operations centers (NOCs). A single asset register also enables much stronger depiction of relationships among assets and services. By … Continue reading How Utility Telecoms Can Build a Reliable Asset Database: Part 3

Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes

Carl Zeiss AG is an international leader in the development and manufacture of optics and optoelectronics. Flawless IT infrastructure is business-critical for the company; production operations in its factories must be totally reliable. To achieve this, IT staff require a comprehensive overview of the infrastructure at all times and across all sites, enabling them to locate and rectify any faults without delay. Seamless documentation of … Continue reading Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes

Written interview Branimir Madzarevic: “I am delighted to have such a talented, creative and professional team”

Branimir Madzarevic is the new Chief Technology Officer (CTO) and Managing Director at FNT. We sat down with him to explore what interests him most about his new role, where he wants to take the FNT Command Platform over the next five years, and what he enjoys outside of work. Andreas Thieme: Branimir, you joined FNT as Chief Technology Officer at the beginning of the … Continue reading Written interview Branimir Madzarevic: “I am delighted to have such a talented, creative and professional team”

Industry Expertise: How to Accelerate Fiber-Optic Network Expansions Through Geospatial Intelligence

Fiber-optic network expansions are necessary to support customer demands for faster Internet connections and higher bandwidths. To avoid common challenges that could arise during this expansion, it’s crucial to utilize a uniform data solution that supports georeferenced data about the existing and planned infrastructure throughout the entire cycle, from the high-level design phase through final operations. Through spatial reference, data from different sources can be … Continue reading Industry Expertise: How to Accelerate Fiber-Optic Network Expansions Through Geospatial Intelligence

How Utilities Can Build a Reliable Asset Database

How Utility Telecoms Can Build a Reliable Asset Database: Part 2

The Value of a Digital Twin To ensure a successful asset database synchronization, careful planning during the design of the asset database is required. The ideal asset management technology will have the ability to reflect infrastructure changes in its database as soon as they are made. Change control methodologies must include scheduled reconciliation, as well as immediate update of configuration databases, in real-time. Timing is … Continue reading How Utility Telecoms Can Build a Reliable Asset Database: Part 2