In part one of our resource management blog post series, we discussed how to prepare for potential implementation problems and why it is critical to have a central database and unified data model in place to ensure a consistent view of the network at all times and to manage disparate data.
Continue reading “How to Implement a Resource Management Solution – Part Two”
To meet the accelerating demands of internal and external customers, digital services must be delivered through an efficient production line. For most IT executives, this is easier said than done.
Continue reading “Digital Growth Strategies: Key Drivers for IT Service Automation and Operational Excellence”