If you think well-maintained IT documentation is as sexy as ChatGPT, you are not alone! Many IT managers feel the same way. Unfortunately they are reluctant to address it properly due to lack of understanding. But those who have implemented a professional solution to properly document and manage their IT assets and resources can’t imagine life without it. The same is true of their AI, … Continue reading IT documentation? Is it important? Yes, indeed!
Carl Zeiss AG is an international leader in the development and manufacture of optics and optoelectronics. Flawless IT infrastructure is business-critical for the company; production operations in its factories must be totally reliable. To achieve this, IT staff require a comprehensive overview of the infrastructure at all times and across all sites, enabling them to locate and rectify any faults without delay. Seamless documentation of … Continue reading Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes
A complete documentation of the company infrastructure offers new digitization and automation opportunities. Being tasked with documenting your company’s Enterprise technology infrastructure is probably not your idea of a good time. s. It’s a huge undertaking to accurately record the IT infrastructure and keep this database up to date. Some of the most common excuses to avoid such a project includes everything from lack of … Continue reading IT documentation as a business enabler or how you learn to love documenting
Interview with Axel Weese, Managing Director, CSO at FNT
Professional IT documentation solutions are standard for larger companies but not widely used by smaller ones. Why do you think this is, and do you see this changing?Continue reading “IT Documentation Solutions”