Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes

Carl Zeiss AG is an international leader in the development and manufacture of optics and optoelectronics. Flawless IT infrastructure is business-critical for the company; production operations in its factories must be totally reliable. To achieve this, IT staff require a comprehensive overview of the infrastructure at all times and across all sites, enabling them to locate and rectify any faults without delay. Seamless documentation of … Continue reading Customer Success Story ZEISS: Seamless IT documentation as basis for fault-free IT and business processes

IT documentation as a business enabler or how you learn to love documenting

A complete documentation of the company infrastructure offers new digitization and automation opportunities. Being tasked with documenting your company’s Enterprise technology infrastructure is probably not your idea of a good time. s. It’s a huge undertaking to accurately record the IT infrastructure and keep this database up to date. Some of the most common excuses to avoid such a project includes everything from lack of … Continue reading IT documentation as a business enabler or how you learn to love documenting