A powerful IT organization is a key success factor in today’s digitized business world. To improve customer orientations, simplify automation, and reduce delivery costs, one of the leading German luxury car manufacturers knew they needed to adopt an innovative approach to IT service management.
Modern IT structures are becoming increasingly complex and difficult to control due to the disparate locations of IT assets and their components. As IT assets are constantly travelling throughout enterprise locations and organizational structures, implementing a comprehensive zone management solution is critical to keep track of assets, service lifecycles, and user responsibilities.
It’s remarkable how often IT projects get out of control. Various studies show that more than 34% of all IT projects in the private sector fail in terms of costs, deadlines or acceptance of the final results. Especially projects regarding the implementation of documentation and management software are doomed to fail according to these surveys.