10 Criteria That a Professional IT Documenation Tool Should Meet
Professional IT documentation provides companies and public authorities with valuable assistance in a variety of tasks around management of IT infrastructure (planning and expansion, automation, and incident and change management) and supports them across many aspects of digital transformation. It enables infrastructure managers to optimize capacity management and the use of resources, accelerate the implementation of changes and expansions, and thus to shorten process times and reduce costs. Professional IT documentation also makes a vital contribution to boosting the security and resilience of infrastructure operation.
To choose the right tool, it is first important to understand how professional IT documentation can be leveraged for commercial benefit and what functionality is needed to achieve that.
This white paper describes 10 criteria that such a solution should meet. It provides the necessary background knowledge to make choosing the right product easier.
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