According to Gartner in its December 2017 Market Guide for Data Center Infrastructure Management Tools report, “managing infrastructure has become more complex as the traditional data center view expands to include infrastructure housed in the cloud, micro data centers, colocation facilities or edge computing environments.”
When defining service portfolios in a highly competitive market, it is crucial for multi-tenant data centers (MTDCs) and hosting providers to put customers center-stage.
To be successful in the competitive colocation market today, colocation providers must differentiate themselves with emerging connectivity services and develop a well-defined product and service portfolio.
Business is booming in the colocation market. The demand for MTDCs is expected to increase over the next few years as more and more Enterprise IT is outsourced or obtained through cloud services or infrastructure as a service. However, there is a distinct shift in what customers expect from a colocation provider.